Technical support of web resources

Your website is not just a business card, but an effective sales and communication tool. To keep it fast, secure, and uninterrupted, you need high-quality technical support. We ensure stable operation, prompt implementation of changes, a high level of security, and optimization of all processes. You no longer need to worry about updates, failures, or cyberattacks – we control all technical aspects to keep your resource running flawlessly.

When working with us, each client receives a support manager who coordinates all processes and ensures a quick response to requests. The assigned team of support developers maintains the stable operation of the website, performs updates, and promptly resolves technical issues.

To ensure the smooth operation of the website, we track payments for hosting, domains, and services, and implement We constantly check the website’s performance to ensure its availability to users.an availability monitoring system (uptime monitoring) and control server resources. This allows us to prevent failures and respond quickly to possible problems. All updates, including Google API, are tested before implementation. Communication is carried out through messengers that are convenient for you.

Protection against threats

• ReCaptcha V3 – protection against spam.
• CDN – blocking dangerous traffic.
• Protection against attacks on the site when a large number of requests stops its work, overwhelming the server.DDoS attacks.
• Control A digital certificate that provides a secure connection between a user and a website by encrypting the information transmitted.SSL certificates.
• An additional level of security in which the user must confirm their identity in two ways (for example, with a password and a code). Two-factor authentication for administrators.
• Quarterly password change.

Prompt problem solving

• Fast diagnostics and troubleshooting.
• The process of automatically saving copies of website data to restore them if necessary. Automated backups are – daily backups.
• Monitoring updates and plugins.
• Speed optimization – caching, website acceleration.

Reporting and benefits

• Quarterly reports on the work performed.
• Clarity Monitoring, A system that stores copies of content on multiple servers to make a website load faster in different parts of the world. CDN, ReCaptcha.
• Recommendations for improving UI/UX and security.
• 8% discount on the development of new solutions.
• Reduced tariff.
• Special conditions for supporting multiple sites.

If the website was not developed by our team, we offer a technical audit to assess its condition. You can also take our questionnaire to help you assess the state of your resource yourself

In today’s digital world, a stable website means your reputation and profit. We take care of all the technical aspects so that you can focus on business development. With us , your resource will be fast, secure, and always up-to-date!