Project objectives
Magic Bowls, a chain of healthy food outlets, needed a multifunctional online platform to effectively manage all branches. The main requirements for the project included:
- Use of multisite technology, which allows each establishment to have its own online store.
- Integration with the Poster POS system for centralized updating of the delivery menu and automated order pickup.
- Implementation of a referral and bonus system that allows customers to accumulate and spend bonus points both on the website and in offline establishments.
- Transferring orders to Telegram bots for fast processing and reducing operational costs.
- Modern, stylish and intuitive design that matches the brand’s corporate identity.
- Responsive interface for easy use on any device.
Solution.
To implement the project, a multi-site platform was developed that allows each outlet to manage goods and temporarily stop selling certain items.
Key technical solutions:
- Integration with Poster ensures automatic menu updates and receipt of orders in the POS system of each establishment.
- The referral and bonus system allows customers to accumulate points and use them to pay for orders both on the website and in the chain’s establishments.
- Transferring orders to Telegram bots speeds up their processing and optimizes business processes.
- Responsive design that matches the corporate identity of the network improves customer experience.
- A user-friendly administration panel that allows you to quickly change content and manage settings.
Key project milestones
- Analysis of the client’s business processes and development of the terms of reference.
- Designing the architecture of a multisite platform.
- Creation of UI/UX design taking into account the corporate identity.
- Integration with the Poster POS system to automate order processing.
- Developing a referral and bonus system to attract customers.
- Setting up the transfer of orders to telegram bots for quick processing of requests.
- Testing, optimization, and launch of the platform.
- Training of the client’s staff in the use of the website’s functionality.
Project features
- Multi-site architecture, which allows each facility to operate independently.
- Centralized menu updates through integration with Poster.
- A flexible bonus system that increases customer loyalty.
- Transferring orders to Telegram bots, which reduces processing time.
- Responsive modern design that matches the brand’s style.
- Simple and intuitive administration interface.
The result.
The implemented multisite platform allowed the Magic Bowls chain of health food establishments to effectively manage its online stores, improve order automation, and optimize its loyalty system. Thanks to the adaptive design and fast integration with Telegram bots, the company managed to significantly improve the customer experience and increase the number of online orders.